Opto-Edu has old customer from Denmark for over 15 years, ordering over 30 microscope models for long time, sale volume over 1000 to 1500 pcs each year.
Even each order is not so big, but as it involved many models, customer has many detail requirements from the logo print, paint color, packing cartons to quality inspection. After each shipment arrived, customer will send a feedback list, stated all the points need to be developed in future orders. Customer hope that most of the problems can be inspected & solved before shipment in Opto-Edu’s factory, to make sure the microscopes they received were well made and packed, they can sell the microscope without too much extra work and time used on inspection.
To meet this requirement, Opto-Edu has made many quality control documents, discussing with factory face to face for many times, tried to make sure each point were inspected well before shipment. Opto-Edu has sent their people stayed in factory to follow the production, package and inspection. Finally we will make our own inspection according to all customer’s detail requirement.
In this way, Opto-Edu has established quality system in their own way, to meet quality requirement from customer. For big & important customers, Opto-Edu supply this quality inspection service to protect customer’s benefit, also to win market for Opto-Edu brand.
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- 3 years quality warranty!
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Post time: Feb-01-2021